support

Need help?

Our customer service team is on hand to assist you with any queries you may have.

Hours:

Sunday 10:00am-5:30pm EST
Mon-Thu 9:00am-5:30pm EST

FAQ

Have a question about one of our products?

Take a look through our FAQ, and you’ll find everything you need to know about Oberservereye
camera and products. Ans, if you still don’t find what you are looking for, please don’t
hesitate to contact us.

Where can I use Ocli 1?

Ocli 1 can help you keep an eye on any area of your home or office where power and Internet connectivity are available.

Set the camera on any surface in an area with a Wi-Fi signal or available Ethernet network connection. Ocli 1 must be plugged into a power outlet to operate.

Do not place or mount Ocli 1 in an area where it will be exposed to water. Ocli 1 is designed for indoor use. When choosing a location for Ocli 1, make sure that the ports and memory card slot on the rear panel remain accessible.

How do I mount Ocli 1 on a wall or ceiling?

You can use the included mounting plate and hardware to affix Ocli 1 to a wall or ceiling.

First, secure the mounting plate to the wall or ceiling with the included screws, using a Phillips head screwdriver.

Next, align the bottom surface of Ocli 1 with the mounting ridges and rotate until firmly attached.

Do not place or mount Ocli 1 in an area where it will be exposed to water. Ocli 1 is designed for indoor use. When choosing a location for Ocli 1, make sure that the ports and memory card slot on the rear panel remain accessible.

Is there a mobile app for Ocli 1?

Yes! You can use Observeye’s free mobile app to set up and operate the camera with your iPhone, iPad, or Android phone or tablet.

You can download the app from the Apple App Store or Google Play. Search for Observeye.

Once you’ve downloaded the app to your mobile device, select Register to create an account.

Download User Manual

Register For Warranty

When you register your products with us, you will be able to take full advantage of our warranties. We'll also be able to notify you about upgrades, updates, and any other information that's relevant to your purchase. Registration is easy, you can do it right here.